stat24 Help - Registration and activation
Where should I paste a HTML counting script?
A counting script code needs to be pasted in the source of each HTML page just before the </body> tag: <body>... (stat24 counting script) </body>
How do I paste scripts in dynamically generated pages based on PHP or managed by means of CMS (Joomla, Mambo etc.)?
While generating a page, the code should be provided with a script containing a template and an identifier, appropriate for a particular subpage. It is recommended to do the following: generate scripts for all subpages; download them by clicking "Download a template and identifiers"; create an additional column for script identifiers in a database; place a script template within a page template; while generating a page code, complete a script template with an identifier responsible for monitoring a particular subpage
How often is the Referrers bookmark updated?
Referrers bookmark is updated every 24 hours.
I own a commercial/corporate website. Can I set up free of charge statistics for this website?
Free statistics may be used for any website, provided that its contents comply with Polish law and moral standards. In addition, you must provide stat24 logo on the main page of your website.
Why does the number of users differ from the number of their visits?
A concept of a visitor and a concept of a visit are entirely different concepts. A user makes a visit, but this does not mean that the number of users is to correspond to a number of visits. Why? One unique user (cookie) may make x visits within a month. The user will be recorded as one unique user; however, the number of this user's visits will be x.
Why does the number of clicks on the sponsored links differ from data displayed in the Referrers section of the browser?
Clicks and visits are two different concepts. Why are the results different: 1) The page to which the user is redirected does not contain a counting script. 2) A click does not always correspond to website visit (after clicking, a user may close a browser window, not waiting until the page is loaded) 3) During one visit, a user may click a sponsored link several times.
Is it possible to copy data from the interface?
Yes. It is possible to copy charts and tables directly from statistics interface and printing charts
After having logged, only the ranking section under Administration is accessible. Why is it so?
Ranking section is the only one accessible if during a recent visit, the user/administrator did not logged out by clicking the key but simply closing the browser window. In this case, the system recognizes the account as currently in use, thus consecutive instances of logging in are carried out in read only mode. stat24 recommends repeated logging in to the interface and in the case of a message saying that the account is currently in use, select the option CLOSED THE PREVIOUS SESSION. After selecting the message, the user may log in as an administrator of the account, which will enable all the functions.
I often visit my page. Can I block my IP, so that my visits would not be counted?
Yes. The administrator may block his fixed IPs or a range of addresses, so that visits from a selected computer are not counted. After clicking "Single IP address", you must type in a selected IP address, which is to be ignored during counting the data. You must take the following steps: ADMINISTRATION > IP BLOCKADE > SINGLE ADDRESS > CONFIRM
How do I integrate the statistics with the website's CMS?
Statistics and the website's CMS integration is performed by automatic pasting of scripts in the source code of particular subpages of the client's website. To integrate the statistics, you must submit an application for integration to stat24 via kontakt@stat24 and provide the login of the account. stat24 adds client's account to the list of the integrated accounts and sends to a client a set of messages, which add the scripts automatically to the source code of a page. See examples of the messages HERE
Where do I paste stat24 logo?
Under Administration > Logo, after selecting proper format (gif, Flash), colour and size of logo, its code will be displayed. Just paste this code within the code of the page.
I have one website, available from several url addresses. Should I establish two statistics account?
No, it is not possible. Page view counting is performed, after the stat24 counting script has been executed during reading the source code of a particular page. Therefore, the entries from different addresses are counted in the same correct manner.
What is the basis for the payment for the statistics?
The payment for statistics should be made pursuant to the issuance of a pro forma invoice. To download a pro forma invoice, you must log in at invoice.stat24.com.
When will I receive a VAT invoice?
A VAT invoice is issued by stat24 within 7 days of making a payment to stat24 account and is sent to the client by mail.
I would like to change the statistics version during the subscription period. How do I upgrade my account?
If the current subscription has not expired yet, you may upgrade your account by logging in at invoice.stat24.com. You must select: "Statistics upgrade" and choose the version and a subscription period (6 or 12 months) and pay in accordance with a generated pro forma invoice. The unused amount from the previous subscription will be automatically deducted from a pro forma invoice.
