Quick help

A counting script may be downloaded by selecting it and using \'Ctrl+C\' or pressing the \'save\' button. The copied script is located in the clipboard and may be pasted by \'Ctrl+V\'. The script may also be copied to a text file clicking a \'txt\' icon.

The length of the script may be up to 30 characters.

Yes, the scripts may be used for measuring the effectiveness of the web campaigns. You must add a counting script to your advertisement and, in the interface of the statistics, give the script a name so that it could be easy to find the data about the campaign.

To order a statRaport, you must log in to account and click REPORTS.

A generated report will be available in account on REPORTS on the 6th day of month following the analysed month.

Yes. You may print the report. The report covers approximately 40 pages and is available in PDF format.

statRaport order on the present month is treated as a report order for a current month.

Unfortunately, it is not possible to order a report with archival data.

Yes. A selected script may be removed. However, only in the commercial versions of the statistics. To remove a script, you must take the following steps: ADMINISTRATION > SCRIPTS > REMOVE > CONFIRM. After removal of the scripts in the interface, you must remove the code of the script from the website.

One script may be placed on several subpages within one domain. This means that the traffic on the subpages will be summed up and it will not be possible to obtain detailed data about traffic on particular subpages.

There are several types of scripts available: HTML - a script for monitoring html pages; FLASH - a script for monitoring Flash pages; XHTML - a script for monitoring xhtml pages; KlikHTML - a script for monitoring e.g. links; KlikFLASH - a script for monitoring Flash elements; SSL - for monitoring encrypted pages. Note: availability of the aforementioned scripts depends on the statistics version.

Yes. The names of scripts may be edited. However, only in the commercial versions of the statistics. To edit the names of scripts, you must choose ADMINISTRATION > SCRIPTS, and next select the name of a script to be edited and click \'EDIT\'. After introducing changes, you must confirm by clicking \'CONFIRM\'

Yes. The administrator may block his fixed IPs or a range of addresses, so that visits from a selected computer are not counted. After clicking \'Single IP address\', you must type in a selected IP address, which is to be ignored during counting the data. You must take the following steps: ADMINISTRATION > IP BLOCKADE > SINGLE ADDRESS > CONFIRM

Counting the referrers may be blocked only from one domain and its subdomains.

To block selected referrers, you must take the following steps: ADMINISTRATION > REFERRERS REMOVAL > ADD. You must enter a domain to be ignored in referrers and next select an option whether the referrers are to be ignored only with respect to the selected domain or from subdomains as well. After selecting the option, click CONFIRM.

You may block up to 10 referrers.

Yes, the selected referrer websites may be ignored during counting data. You may determine whether the referrers are to be ignored only from a domain or also from subdomains. You must take the following steps: ADMINISTRATION > REFERRERS BLOCKADE.

Selected IP addresses may be blocked in the following manner: ADMINISTRATION > IP BLOCKADE > ADD ADDRESS. You must enter an IP number or a range of IP numbers, which are to be ignored in the statistics.

Yes. Previously blocked IP addresses may be blocked and will be covered in the statistics. To unblock selected IP addresses, you must take the following steps: ADMINISTRATION > IP BLOCKADE > REMOVE > CONFIRM.

You may block up to 5 IP addresses. You may also block a range of IP numbers, which are to be ignored in the statistics. It is however not possible to block dynamic IP addresses.

You may download the logo from the following location: Administration > Logo

To delete access rights for a new user or guest, after logging in as an admin, you must select ACCESS RIGHTS and afterwards mark the selected user or guest and click \'Delete\', and click \'Confirm\'.

stat24 logo is located in the user's interface under ADMINISTRATION > LOGO. There are several versions to choose from, so that you could select the one that suit your website best in terms of layout and graphics.

Only the user of free version of the statistics (stat.pl/PBI) are required to place stat24 logo on their websites.

Stat24 logo should be placed on the main page of the website in any place.

Under Administration > Logo, after selecting proper format (gif, Flash), colour and size of logo, its code will be displayed. Just paste this code within the code of the page.

Statistics and the website's CMS integration is performed by automatic pasting of scripts in the source code of particular subpages of the client's website. To integrate the statistics, you must submit an application for integration to stat24 via kontakt@stat24 and provide the login of the account. stat24 adds client's account to the list of the integrated accounts and sends to a client a set of messages, which add the scripts automatically to the source code of a page. See examples of the messages HERE

Yes. Continuity of data concerning counting and presentation of statistical data is maintained after the upgrade?

While registering an account, you must select \'Add my website to stat24 ranking\' option. To add the website to the ranking, after registering your account, log in to the account, click RANKING, and click \'Add to ranking\'

To paste a counter on the site, log into your account and click on the COUNTERS and then follow the instructions.

stat24 logo script should be pasted in the source code of the main page of a monitored website.

stat24 logo is available in .swf, .gif and .cdr formats.

You may create as many as 50 different logins for one stat24 account.

Access to the statistics from the GUEST level does not require the password To give the Guest an access you have to download link which will show after creating the login. Link leads to the statistics interface. You can paste the link into your site or sent it to someone you want to share the statistics. Access for NEW USER: Only accounts with login, which you create, have an acces to the statistics. Administrator of account will be informed about an access to the statistics by e-mail and will have your domain on his list of domains Through this domain administrator will be able to access the statistics.

Only the Administrator has full rights to perform any operations on the interface. The administrator is a person who manages the account and who may render selected or all resources available and enable the stat24 interface. The administrator may define new account access levels for other persons to access the statistics of the website. The persons, who use the available statistics may obtain all or only some information presented in stat24 interface (depending on the definition of access levels). These persons will not be able to introduce nay changes, but only watch the statistics (\'read-only access\'). While defining a new access level, you must enter the name of this access level (created by an administrator, a (unique) password for this access level, a set of statistics as well as a set of pages to be made available. Therefore, you must take the following steps: log in to account, click on Web Statistics, then ACCESS RIGHTS > ADD LOGIN or ADD USER -> CONFIRM.

Yes, the statistics will continue to work after the url address has changed, provided that the counting scripts in the source code of the page(s) are left.

No, it is not possible. Page view counting is performed, after the stat24 counting script has been executed during reading the source code of a particular page. Therefore, the entries from different addresses are counted in the same correct manner.

Statistics validity period may be checked in user's account ('Web Statistics').

These data are available for edition via stat24 interface in a Payment Module.

stat24 account administrator may alone change the contact info directly via stat24 interface in a Payment Module.

You must use a form, which will remind you your password on stat24 website

Actually, we don't have this possibility

Free stat24 (stat.pl/PBI) statistics enable monitoring HMTL, PHP and ASP pages. stat24 commercial version statBiznesPRO enable monitoring HMTL, XHTML, PHP, ASP, FLASH and SSL pages. Additionally, business version enable monitoring FLASH and HTML clicks.

No. It is not possible to reset the statistics for a registered account. To start counting from the beginning, you need to create a new account.

The account is automatically unblocked, after 24 hours. In order to unblock the account, please send a e-mail with an information about blocking the account to kontakt@stat24.

Please remove counting scripts from the source code of all the pages of a monitored website and log in to your account. After logging into your account, click on this link and confirm deleting of your account with button 'Delete my account'

stat24 statistics are displayed in a special interface available after logging in with an account id and a password. An account administrator may provide access to the statistics to other persons by creating appropriate access levels for them.

So that data in the main interface window and Quick Stats displayed the same values in both panels. Quick stats panel is situated in the left bottom corner of the interface. Data presented in the main window are set up.

stat24 counts each resolution. If the user has another resolution than the ones displayed in stat24 interface, the resolution is assigned to the closest one in terms of parameters.

Quick Stats are presented in the left-hand panel for the maintenance of statistical data. Information concerning a selected value are presented next to the name of each script.

The visit path is the number of the subsequent page views of a monitored website by the user, whereas the profile of the visit is a set of subpages visited by the users. A visit profile does not take into account the order of visited subpages or recurrence of visits.

A term \'undefined\' occurs when one of the interface scripts has been removed and the code which is attributed to this script is placed in the website source code. Hence, page views launched from a particular website are recorded, but owing to the removed script, the system is not able to identify the name of the script and displays the \'undefined\' message.

The reason for the path including the same subpages may be: 1) Placing only 1 script in the website source code. 2) Placing the same script on several subpages.

The term \'unknown\' means entries made from IP addresses which have not been located by the system.

If a banner is located directly on the website (its code is incorporated within the page source code), the entries are recorded as referrers from another website. However, if the banner comes from an ad server, the entries are recorded as direct entries.

Discrepancies between two different statistics systems are possible. It depends on the applied methodology of counting data. stat24 employs technology of counting cookies, which has been recognized as a standard of research on Polish Internet.

Visits launched from pop up advertisements are recorded as direct entries on the website as they come from an ad server and are not physically present on the website.

Clicks and visits are two different concepts. Why are the results different: 1) The page to which the user is redirected does not contain a counting script. 2) A click does not always correspond to website visit (after clicking, a user may close a browser window, not waiting until the page is loaded) 3) During one visit, a user may click a sponsored link several times.

Yes, all visits launched via sponsored links are recorded. The Referrers section contains the number of visits, not the number of clicks.

The last visit view is zero, since the browser window has probably been closed or another address has been typed directly in the browser window. Owing to transition to another page, it is not possible to estimate the end of the page view. Why is the duration viewed as 0 s. This visit duration does not affect average values, since it is not taken into consideration during counting.

A concept of a visitor and a concept of a visit are entirely different concepts. A user makes a visit, but this does not mean that the number of users is to correspond to a number of visits. Why? One unique user (cookie) may make x visits within a month. The user will be recorded as one unique user; however, the number of this user's visits will be x.

Is it possible to gain detailed data by day or week for the last year? Owing to legibility of data, they are presented by year.

The issue of non-arithmetical summary of users has been presented in the following example: An example: By day (1, 2, 3, 4....., day of month) and by month (January, February ... ) If, for instance, a user visits a website on 3rd March, he is treated as a new user. If he visits the website on 4th March, he is treated as a returning user (provided that he did not delete the cookies). In a daily distribution, the users are counted each day. However, in a monthly distribution, it is only one user, since it is physically one unique cookie. It stems from the above analysis that a selected time interval is very essential. To visualise a situation, see an example blow: If a user visited the website each day of a month one time, this will be written as: 1st March - new user 2 ..... 31st March - a returning user. At the end of March (a monthly distribution) there is no entry that the website was visited by 31 user but only one. Why? There was only one unique user visiting the website. He was able to make x page views; however, it is still the same unique user.

Statistics do not gather any personal data of the users. Only data concerning the browser and the computer of the visitor are gathered.

Data related to the visits frequency are stored from the establishment of the account? Owing to high legibility of data, the interface data pertain to the ongoing as well as the past year.

It is not possible to block a variable IP. Only a fixed IP address may be blocked.

Geolocalization is based on recognizability of IP addresses and cookies

Yes. It is possible to print charts and tables directly from statistics interface and printing charts

Yes. It is possible to copy charts and tables directly from statistics interface and printing charts

Ranking section is the only one accessible if during a recent visit, the user/administrator did not logged out by clicking the key but simply closing the browser window. In this case, the system recognizes the account as currently in use, thus consecutive instances of logging in are carried out in read only mode. stat24 recommends repeated logging in to the interface and in the case of a message saying that the account is currently in use, select the option CLOSED THE PREVIOUS SESSION. After selecting the message, the user may log in as an administrator of the account, which will enable all the functions.

If on page contains 2 counting scripts, each page vie will be counted twice. Thus the statistics will be exaggerated. Each page should contain only one counting scripts.

If one subpage contains several banners/advertisements which are to be monitored in terms of the number of clicks, it is possible to place the scripts in them. Each script is assigned to a particular banner and counts only its own clicks not interrupting with the script measuring the website traffic.

Clicking script measure only the number of clicks of a particular advertisements and not the time spent on the website to which the user has been transferred. Hence, the duration of page views/visits will always be zero seconds. This value is not calculated within an average duration of visits / page views

Data in the counter will be displayed after earlier addition of a counting script. If there are no data in the interface, they will be presented in stat24 statistics. In addition, you must check if the codes are pasted properly. they cannot be edited or modified.

stat24 statistics emerge as a proved statistical tool for measuring the website traffic. Technology used by stat24 is a standard of research on Polish Internet. Stat24 statistics provide not only reliable website monitoring but also free promotion in the stat24 ranking as well as the possibility of using a counter presenting the counted data. In addition, it is possible to order a report summarizing visits statistics.

Stat24 cooperates with a number of hosting companies who act as agents in selling the statistics services. if the statistics which are made available by the hosting provider are not counted, you must directly contact the provider to settle this issue.

Information on website popularity is counted. Only the referrers section is updated every 24 hours. If the script has been pasted properly, data will be transmitted to referrers section. Other data are transmitted to the interface every few minutes, but delay in presentation of them can take 2 hours.

The new engine counts data for 'barchart' statistics, quickstats and details of last visits. Thanks to new engine it will be possible to develop statistics system and minimalize technical problems and its likely causes.
The new engine (counting and servers) is based on new the system, which may cause delay of data presentation in the interface. Average delay may be up to 2 hours.
In the new engine non-cookie page views will be processed at the same time with cookie page views. The dalay in presenting both data will be similar.
There is also new algorithm which presents details of last 50 visits. There are presented those visits with most actual time. The delay in Last 50 visits may be different to other statistics due to different processes. It shouldn't be more than dozen minutes though.

Statistics served by the new engine:

• Page Views – summary
• Page views - page views duration
• Visitors – summary
• Visitors - time spent on site
• Visits – summary
• Visits - visits lenght
• Visits - visits scope
• Visits - visits duration
• Wizyty - last 50 visits
• Geographic reports - visitors (cookies) > summary

A width of a visit is an indicator of penetration of a website by users; it is a ratio of a number of pages viewed by a user to the total number of pages.

A system for searching web pages by keywords.

Websites containing search engines.

A sequence of consecutive page views made by one user on one website. An interval between consecutive page views cannot exceed 30 minutes.

A length of a visit is a number of page views during one visit.

A set of pages forming a coherent entirety.

This is a user whose visit to the monitored website has been previously recorded.

This is a user (cookie), who visited a monitored website for the first time.

A code identifying any resources on the Internet. An example: http://www.stat24.com

This is a person using website resources, identified by a sequence of alphanumeric characters (cookie). An Internet user manages cookie files alone on the computer and may use many cookie files.

This is basic software facilitating computer operation. The most popular operation systems are Windows family systems. Less popular systems include MacOS and Unix-based systems: Linux, FreeBSD, SunOS.

This is a document written in one of the varieties of SGML language (HTML, XML) downloaded from a local disk or a web server and interpreted on the side of a user by the browser. A characteristic feature of websites is hypertext and very often multimedia. Some websites may contain elements of presentations created by means of other technologies (e.g. Flash), some may generated dynamically upon request being sent to the server fro the browser.

A phrase entered in the browser, which brought the user to a monitored/targeted website.

A JavaScript code which transmits information about a page view to stat24 system, after it has been read by the browser. Statistics are counted only if the script has been positioned properly.

A list of pages viewed during a visit. This takes into consideration the order of visited pages as well as multiple visits to the same page.

This is a view made by a user, whose cookie has been recognized (if the visit to the page is not the first visit).

This is a view made by a user, whose browser does not accept cookies. Thus, non-cookie views are not assigned to particular users and are not taken into consideration as visits.

A number of views made by users during a selected time interval.

A number of visits made by users during a selected time interval.

This is a number of colours displayed on a screen and defined in a system. A number of colours is specified in bits.

This is an electronic document which brought the user to the monitored website.

This is a page which brought the user (cookie) to the monitored website.

ZA set of pages viewed during a visit. The order of visited pages or a number of visits to particular pages are not of essence.

A program which facilitates searching and viewing websites. Examples include: Microsoft Internet Explorer, Firefox, Opera, Mozilla, and Netscape Navigator.

Visits' conversion is shown as a percentage; a ratio of the number visits to particular subpage (e.g. with thanks for an order in the Internet store) to the number of all visits to the website.

Resolution is the number of pixels viewed on the computer screen.

A number of unique cookies used by the visitors to the website in a particular period.

User's loyalty is the degree of attachment of a user to the website. The determinant of user�s loyalty is the number of visits made by the user in a defined time interval.

This is a set of website addresses grouped by thematic categories.

An event consisting in viewing a page.

User conversion is shown as a percentage; a ratio of the number of users who visited a particular subpage (e.g. with thanks for an order in the Internet store) to the number of all users who visited the website.

One of the protocols used on the Internet. HTTP protocol determines how are the data formatted and transferred or what actions the servers or browsers should perform in reply to various messages. A disadvantage of HTTP is statelessness i.e. it does not record earlier events e.g. page visits.

Conversion is an indicator of effectiveness of a website, which informs about the effectiveness of performance of projects, tasks and expectations to be performed by the website.

A numeric identifier of a server connected to a TCP/IP network. The address is a series of numbers from 0 to 255 separated with full stops. For instance 36.192.55.234.

A person, who during recent 30 days made at least on page view on the Internet.

A part of domain. Examples: www.stat24.com and ranking.stat24.com are the subdomains of stat24 domain.

A unique name on the Internet, identifying the IP address. A domain address is the most often used address to enter a website. In the url address of a website, it defines the server, which stores the website. A suffix of a domain address defines the main domain, to which the website belongs. For the pages registered in Poland, the main domain is .pl. An example of a domain in a Polish main domain: stat24.

This is a time elapsed from one page view until another page view during the same visit.

A sum of page views' times accounting for one visit.

Sum of visits' duration divided by a number of the visits.

The series of characters is sent via server to the browser during a page view. The series is sent back to the server (and possibly modified by it) each time the browser downloads an appropriate page. The cookie enable recognition of a user during subsequent page views. The cookies may contain individual page settings etc., which is sometimes seen as violating the privacy policy. Cookies do not allow collecting the information from the user's computer.

This is a total average time spent by the user on the website within a selected period of time. Unlike in the case of the statistics, while calculating the average time of visits, all the user's visits are taken into consideration.

This is a person who sets up an account and has the right to manage it via the interface.

Package of services offered by stat24. Actually we offer three packages: Free package - no limit of domain Optimum package - 3 domains in statBiznesPRO statistics and no limit of domain in Standard statistics PRO Package - 10 domains in statBiznesPRO statistics and and no limit of domain in Standard statistics.

Place to manage all services provided by stat24. You log in to account using your login, which is your e-mail.

Summaries of the data presented in the 'Statistics interface' on your account.

No, it is not possible to reset clickMap data.

This is a number of clicks on a given subpage within the last 30 days.

A 404 page means that the selected subpage of a monitored website is not available at the moment.

clickMap records clicks on particular URLs (addresses) and does not combine clicks on various URLs, although they might take you to the same page. The clicks are assigned to the address used by the visitor to view the page.

Domains with www and without www represent two different URLs (addresses) respectively and thus the clicks will be presented for each of them separately. clickMap records clicks on particular URLs (addresses) and does not combine clicks on various URLs, although they might take you to the same page. The clicks are assigned to the address used by the visitor to view the page.

The alignment may be determined after you look at the page – whether it is aligned to the right, to the left or justified. In the page code, it is specified by means of the parameter align:

align='left' - to the left
align='center' - to the centre
align='right' - to the right

The width of the page may be expressed either percentage-wise or in pixels:

width='780' - width expressed in pixels
width='100%' - width expressed percentage-wise

You need to check if the website parameters (alignment and width) are properly specified before the ClickMap script is downloaded.

No, the clickMap script is the same for all subpages.

You need to download a clickMap script and paste it in the source code in the website template. This allows to count clicks on all pages. The pages can be identified through an URL.

Yes, you can. You can upgrade to the commercial version of clickMap. At the same time, you need to upgrade the statistics and pay the amount.

Yes. If an IP address has been blocked on a given statistics account, the traffic from this IP will not be reflected on a clickMap.

No. You just need to activate clickMap on your account.

At present, you may choose a Polish, Czech, German, Russian or English version of clickMap.

You may monitor HTML, PHP and ASP web pages.

clickMap comes in two free versions.

No. It is enough to accept the terms and conditions during registration.

The terms and conditions are available under the registration form on stat24 website.

Yes, clickMap works without the counting script being placed in the code of a website.

clickMap is a toll for counting clicks on your website. clickMap reflects the factual clicks by the users on the website.

No, it is not possible to copy data from clickMap.

The first data should be ready to view after approx. 60 minutes from pasting the clickMap script.

To use the free version of clickMap, you need to place stat24 logo on the main page of your website and agree to display non-commercial information provided by the public benefit organizations (foundations) as well as surveys and stat24 information content on your website.

The data are updated on a continuous basis. Clicks are ready to view on the map after approx. 20-30 minutes.

No, the use of the free version of clickMap does not depend on the number of views of the monitored website.

No, there is no page view limit in the ClickMap.

To find the results for a given subpage, you need to use the address search engine on the panel of clickMap.

In the free version you may monitor up to 1 subpage, while in the commercial version up to 1000 subpages.

Make sure that the clickMap script has been inserted properly in the source code. The first data should appear in clickMap after approx. 60 minutes from pasting the script. Make sure that enough time passed from implementation of the script and then click on the website to test. Should there be further problems, do not hesitate to contact us.

The scripts should be pasted in all subpages on which the clicks are to be counted by means of clickMap.

To register clickMap, you need to register account and then add a ClickMap service.

The clickMap script should be inserted in the source code of the page before </body> (right after the statistics script). The scripts should be pasted in all website subpages on which the clicks are to be counted by means of clickMap.

You may download/copy the clickMap script via the clickMap interface from the Scripts tab.

To make clickMap show the counted clicks on the website, you need to insert a clickMap script in the code of the main page as well as in all subpages, on which the clicks are to be counted.

All changes in clickMap viewing options must be confirmed by clicking the 'Apply changes’ button.

Clicks outside the area of a website or in the area without any content (text or images) are the clicks by the users to remove focus from the selected area, switch between the open windows (e.g. browser and messenger), scroll the page or simply unintentional clicks.

It is not possible to delete a selected URL (address) from the list. The least popular URLs move to the bottom of the list. In the commercial version this happens, after the thousandth URL has been recorded.

Yes, you can. To do that, in Access Rights add a new login for a user, who will have read-only access rights. Select the clickMap from the list of available statistics and confirm the changes.

To pay for chosen Premium services you should: 1. Log in to your account with e-mail address and password 2.After logging go to the payment module Link to payment module is located in the interface menu. 3. Choose the Premium service and then follow the instructions. For more information about contributing wallet go to the payment module.

No. The account has been disabled; however the data are still counted. They are simply unavailable via the interface. After having made the payment, the account will be enabled and its validity prolonged, whereas the data on the period when the account was disabled will be rendered available.

If the current subscription has not expired yet, you may upgrade your package by logging in account and click Payment Module. Next you should select package you want to upgrade' .

Yes. After paying for the account, stat24 issues VAT invoices all its clients. Next, the invoices are sent by mail to the address provided during registration.

Yes. If the billing info has changed, it must be updated via stat24 account under PAYMENT MODULE. It is important that the data are up-to-date, since the VAT invoice is issued in compliance with the provided data.

You may pay via Dotpay system: internet transfer, by card or print a pro forma invoice and make a bank transfer or pay at the post office.

To buy selected Premium service you have to contribute your wallet of the amount corresponding to the price of the service. Instructions about contributing wallet are located in the interface module-> Payment Module.

A VAT invoice is issued by stat24 within 7 days of making a payment to stat24 account and is available in account in section PAYMENT MODULE.

If the company is registered abroad, you must select an appropriate form of business activity under \'Client\' option after logging in account. An pro forma invoice appropriate for a particular type of business activity will be created.

To enable the account faster, please send bank transfer receipt via fax to: +48 022 874 41 01 or via e-mail: kontakt(at)stat24

You may provide the data via stat24 account in PAYMENT MODULE.

You may pay for either 1, 3, 6 or 12 months subscription.

The payment for Premium services should be made on a pro forma invoice. To download a pro forma invoice, you must log in to your account and click Payment Module.

An e-mail received as a confirmation of registration of the account contains a link to a pro forma invoice. To download a pro forma invoice, you must log in account and click Payment Module.

To make consecutive payments, you must download a pro forma invoice by logging in to account (PAYMENT MODULE)

Notification containing information about package validity, possible blocking of an account etc. are visible in your account in section Messages.

The first data about a newly created account should appear after approximately 60 minutes from pasting the script and making the first page view (on accounts where numer of page views will be under 100 page views per hour the first data can apear within 3 hours). The consecutive updates take place every few minutes, but delay in presentation of data can take 2 hours.

After having pasted the script in the source, the system needs approximately 60 minutes to transmit the first data to the interface (on accounts where numer of page views will be under 100 page views per hour it can takes 3 hours). If after this time, the data are still not counted, check if: 1) script has been placed properly 2) script has been modified (even a blank space may interrupt proper operation of the script) 3) at least one page view of the monitored website has been performed. The consecutive updates take place every few minutes, but delay in presentation of data can take 2 hours.

After pasting scripts to page code and saving changes on server, after about 60 minutes first data in the interface will be presented.

NOTICE! Script beeing copied can't be edited. Changes are illegal and cause malfunction of the script.

So that the statistic starts collecting the data the counting script must be pasted into page code. Scripts can be found in the account in section 'Web Statistics'.

The detailed information on pasting scripts (html, Flash) can be found in FAQ.

You have 14 days to place stat24 logo on your website. If the logo is not placed, the account will be blocked.

The logo may be edited only by stat24 interface.

You may download the logo from the following location: Administration > Logo

Under Administration > Logo, after selecting proper format (gif, Flash), colour and size of logo, its code will be displayed. Just paste this code within the code of the page.

Stat24 logo should be placed on the main page of the website in any place.

Yes. It is conditional in order to use stat24 free of charge.

No. Users of commercial versions do not need to place our logo on their websites.

Referrers bookmark is updated every 48 hours.

The updates take place every few minutes, but delay in presentation of data can take 2 hours.

The first data about a newly created account should appear after approximately 60 minutes from pasting the script and making the first page view (exept for accounts with numer of page views under 100 page views per hour - on this accounts first data can apear within 3 hours). The consecutive updates take place every few minutes, but delay in presentation of data can take 2 hours.

A script dedicated to monitoring Flash files views is embedded directly in swf files. In the place, where you want to count page views, place LaodMovie: loadMovie (\'http://s3.hit.stat24/_\'+Math.ceil(Math.random() * 1000000000)+\'/dot.swf?l11&id=IDENTYFIER'|;, flash_target); where: IDENTYFIER - is a real identifier of a counting script e.g. nLubkg.GiL2b3K0X9r0bRacULQVI7wLWqrTv_Fm5v4f.N7 . An identifier in the script code is placed between \'id=\' and \',_root.flash_target\'. 2. Create a MovieClip and give it a name. 3. Place MovieClip in an invisible part of the scene or beyond the scene, on any layer; however, the frame LoadMovie should be placed in the area of frames containing MovieClip. 4. Give it a name (Instance Name) flash_target. Note: If the main page (starting page) of the website is a HTML page, in which a flash object has been embedded, it is advisable to place a HTML counting script in page HTML code. This facilitates obtaining technical data pertaining to the first page view during a visit (and consequently to a visit as a whole).

In the script for monitoring clicks, you must replace the phrase \'www\' with an address of a website to which visitors are to be redirected and place it in the link, for instance: a code displayed in the interface: http://s3.hit.stat24/hitredir/id=../url=www a code to be placed on the website: &lt;a href=\'http://hit.stat24/hitredir/id=.../url=www.stat24.com\'&gt;stat24&lt;a&gt;

Script for the monitoring of Flash clicking are embedded directly in swf files. Therefore, you need to place a flash script in accordance with the description of placing FLASH scripts and replace the phrase \'www\' with the address of a page to which visitors are to be redirected.

While generating a page, the code should be provided with a script containing a template and an identifier, appropriate for a particular subpage. It is recommended to do the following: generate scripts for all subpages; download them by clicking \'Download a template and identifiers\'; create an additional column for script identifiers in a database; place a script template within a page template; while generating a page code, complete a script template with an identifier responsible for monitoring a particular subpage

A counting script code needs to be pasted in the source of each HTML page just before the </body> tag: <body>... (stat24 counting script) </body>

Statistics are generated on the basis of the pages, which include counting scripts. It is advisable to pay attention to distribution of counting scripts to measure the website traffic entirely. Monitoring of particular pages with separate scripts facilitates acquisition of detailed information on the visitors' behaviours in particular sections of the website as well as easy access to data concerning the website as a whole. Statistics concerning a specific website may be displayed after clicking a selected script in the scripts panel on the left.

Script codes are placed in the account in section 'Web Statistics'. For the free versions, download ready-made scripts. In the case of commercial versions, the scripts need to be generated - you must type in a name and select a type of script: HTML, HTML click, Flash click, SSL, XHTML (depending on available options). Next, click the \'Accept\' button to save the changes.

Yes. Data are collected by means of scripts. If the page code does not include the script, data on visits frequency will not be registered. It is advisable to pay attention to distribution of counting scripts to measure the website traffic entirely.

Special scripts dedicated to monitoring FLASH websites are available in commercial versions. If the FLASH elements are embedded in HTML, the website may be monitored with HTML scripts, available in the free version.

No. Free version may be used on any website, regardless of the visit frequency.

Websites which use the statistics are placed in stat24 ranking. Category, description and title are required to assign the website in the ranking in a proper manner.

Websites using free statistics are required to use the ranking as provided for in the agreement. As for the commercial accounts, it is up to the administrator (owner) of the account. Benefits resulting from the ranking stat24:(http://ranking.stat24.com/en/; however sublinks should redirect to the bottom of the page, where the benefits are described).

You do not have to sign a contract to use stat24 statistics. It is enough to accept the agreement during registration process.

Free statistics may be used for any website, provided that its contents comply with Polish law and moral standards. In addition, you must provide stat24 logo on the main page of your website.

Just complete the registration form.

You may choose from among 3 commercial versions and one free of charge version. See the versions comparison table.

You may add your website to the ranking in two ways:

You may always change your website category. This may be done by the Administrator after logging to account in section RANKING.

One statistics account may be assigned only to one category. This allows possibility of presenting credible and comparable data.

After introducing your website to the ranking, it is added and lands on the last position, regardless of its factual popularity. The actual position of the website in the ranking will be adjusted after data upgrade, which takes place each night.

stat24 ranking allows presenting the number of users (cookies) from previous month. A decision to place these data is up to an Administrator of the website. This function may be activated in the user's account > RANKING.

The system recorded the user's command (change of category). However, the change will take place during data update, which takes place each night.

To remove an account from ranking, you must contact stat24 via kontakt@stat24 and give an instruction to remove the account. Free of charge statStandard accounts must participate in the ranking and cannot be removed as provided for in the agreement.

To extend the paid package you must be logged in to your account in stat24 through this link: https://konto.stat24.com/stat24/auth/index/lang/en Then go to the 'Payment Module' and click on the green button 'Extend' near the selected Package. Next select the option which you are interested in and recharge the necessary amount to your virtual wallet.

To upgrade the package from free to a paid version you need to buy the selected package (Optimum or PRO). In the account there is an option 'Buy a package.' Please click on it and contribute your wallet with the appropriate amount. Then you should go to the 'Statistics', click the button 'Go to the paid version', then select the package and click 'Add statistics to package.' Statistics will be upgraded to the paid version statBiznesPRO and combined with a new package. A bought package is visible in the 'Payment Module'.

In this situation, you must contribute your virtual wallet of the correct amount (the option 'Contribute wallet ' is in the 'Payment Module'). And when the icon 'Extend' will be available (this should happen within a few days), you can extend the package using the accumulated points from the wallet.

To unlock your account statistics you should add them to a newly purchased package. To do it please log in to your account, go to 'Statistics' and click the blue sign: 'Add to another package,' and then select the package and click the green button 'Add statistics to selected package. '

To add statistics to the new package, you must login to your account, select the 'Statistics' tab and click 'Add service'. Then choose the paid statistics, select the new package and click 'Add statistics to the selected package.' Then type the domain details and click on 'Create statistics'. In the last step download counting scripts and plug in them into the website's source code.